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Anthem, Inc. Medical Clinic Receptionist in North Miami Beach, Florida


SHIFT: Day Job

SCHEDULE: Full-time

Y our Talent. Our Vision . At Pasteur, a proud member of the Anthem, Inc. family of companies, it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

The Medical Clinic Receptionist is responsible for greeting patients at front desk and coordinating check in and check out.

Primary duties may include, but are not limited to:

  • Check in patients by ensuring medical records have been pulled, demographics and eligibility verified/updated, and forms completed.

  • Check out patients by scheduling return appointments, providing referral information if needed, ensure lab requests are completed.

  • Schedules appointments with appropriate physicians.

  • Answer multi-line phones and transfer caller to appropriate party or find customer resolution.

  • Call patients to remind them of upcoming appointments, confirm it or reschedule appointment if necessary.

  • Great and welcome guests as soon as they arrive at front desk.

  • Perform other clerical duties as assigned (i.e. scanning, photocopying and faxing.)


  • Requires a high school diploma or GED equivalent from an accredited instititution.

  • 6 months of experience as a receptionist in a medical office; or any combination of education and experience, which would provide an equivalent background.

  • Bi-lingual (English/Spanish) required in most offices.

  • For CareMore business units, satisfactory completion of a Tuberculosis test is a requirement for this position.

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

    Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

    REQNUMBER: PS54551