Anthem, Inc. Cancer Care Health Educator - Remote in Modesto, California
SHIFT: Day Job
Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.
This team of Health Educators will work virtually to provide concierge level cancer care support to our members. The team will be completely remote, working from home to support our members as they face a cancer diagnosis.
Health Educators are responsible for responding to inbound inquiries for disease management or medication alert programs. This team will work specifically with members receiving cancer treatment.
Primary duties may include but are not limited to:
Provides information to members eligible for disease management or medication alert programs.
Makes outbound attempts to program members to provide health information according to program standards.
Receives or places calls to members who have failed to enroll with disease management to encourage their enrollment in the correct disease management program.
Diffuses situations with members who are resistant to health coaching and/or disease management interventions.
Provides consultation to department associates regarding methods/approaches to help members recognize and overcome barriers to improve their health.
Assists with increasing participant's motivational level by addressing barriers and assessing needs.
Focuses on improving member health by promoting incremental behavior change leading to healthier outcomes.
Conducts behavioral assessments to identify individual member knowledge skills and behavioral needs.
May coordinate with others in the multi-disciplinary clinical team.
BA/BS in appropriate field of specialization and
Minimum of 2 years of related experience in direct care health education exercise instruction or patient education or
Any combination of education and experience, which would provide an equivalent background.
Previous experience with oncology and/or supporting cancer patients
Prior experience in health coaching disease management in a call center environment
Certification or advanced certification and/or license appropriate to field of specialty (Multi-state licensure required in accordance with company policy for license holders.)
Competency in patient education and behavior change techniques
Strong understanding of disease management principles
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For® , is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.