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Anthem, Inc. Analyst Consultant in Middletown, New York


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Location(s): Richmond, VA, Wallingford, CT, Manchester, NH, South Portland, ME, Indianapolis, IN, Mason, OH, Albany, NY, Middletown, NY, Atlanta, GA, Louisville, KY, Tampa, FL, St. Louis, MO*

*Will consider other locations for the most qualified applicant; must reside within the Eastern or Central time zone.

What you’ll be doing:

The Analyst Consultant is responsible for working with Business and IT stakeholders to understand the problem domain and provide analysis to capture and manage quality requirements that align with the system solution.

  • Primary duties to include, but are not limited to: Works on highly complex business needs, develops epics and user stories, manages backlog in tools and research issues.

  • Thorough subject matter expertise and an understanding of business processes.

  • Responsible to work with the Business to understand the growth of the business so that critical data can be analyzed for solutioning.

  • Proactively support the voice of the customer to ensure requirements meet the business needs and mitigate risk.

  • Support strategic direction and may lead system requirements definition, design, testing, training and implementation support.

  • Works closely with Business Owners, Product Managers and/or Product Owners to ensure business needs are captured, prioritized and understood to manage stakeholder expectations.

  • Assists in the analysis of the functional business requirements and implementation details to ensures design meets nonfunctional requirements.

  • Participates in Product Roadmap planning and all phases of the SDLC.

  • Primary Interface with initiative team to ensure they have a clear understanding of the requirements.

  • Contributes to the development of operational readiness documentation, and training materials to support rollout, adoption, and use of the system/functionality, as needed.

  • May provide support during the integration and acceptance testing phases and implementation.

  • Demonstrated experience leading/working in collaborative teams and a proactive approach to daily interactions with stakeholders at all levels.

  • Adheres to the current Software Delivery Life Cycle (SDLC).

  • Anticipates and identifies opportunities for improvement including SDLC, business processes and innovation.

  • Agile principles and mindsets to be used to accomplish deliverables and communication.

  • May provide direction and guidance to team members and serves as an expert for the team.

  • Performs in a leadership role to help guide team members and serves as an expert for the team.

  • Acts as a change advocate and is a role model to others when adapting to different work styles, processes, tools and communications.

  • The ideal candidate is resourceful, inquisitive, and creative.

  • Displays a passion for being a leader, a problem solver and can hit the ground running.

  • Demonstrates excellent leadership skills, assertive decision making style, and have superior interpersonal skills.

  • 5-10% travel may be required.


Requires a BS/BA degree; 6-8 years of experience which should include analysis, project management, working knowledge of mainframe computer hardware and operating systems; or any combination of education and experience which would provide an equivalent background.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

REQNUMBER: PS59207-Middletown-Middletown1