Anthem, Inc. Program Manager in Indianapolis, Indiana
SHIFT: Day Job
Your Talent. Our Vision. At National Government Services (NGS), an independent subsidiary of Anthem, Inc. and one of the largest Medicare contractors in the country, it’s a powerful combination. It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve.
This position will sit onsite in Indianapolis, IN.
Responsible for the development and ongoing management of one or more multi-year external client facing programs within a business unit. Program managers typically support business strategies through an integrated portfolio of external client facing projects or initiatives. A program manager may have responsibility for a piece of a larger enterprise/regional external client facing program.
Primary duties may include, but are not limited to:
Manages and coordinates the development, approval, implementation and compliance of on-going external client facing programs; ensures program meets its stated objectives; provides subject matter expertise in response to day to day external client facing business issues.
Maintain strong customer focus while coordinating and collaborating with stakeholders, vendors and IT resources in implementation of key projects using effective verbal and written communication.
Arbitrate and resolve conflict within the program when necessary. Understand appropriate paths and methods for escalation.
Understand how individual projects affect the program/portfolio and exercise judgement in raising issues and risks to the program/portfolio level.
Researches applicable subject matter practices and remains aware of industry trends.
Manages external client facing relationships and partners with corporate and regional business areas.
Coordinates training related to external client facing program; develops program success measures and performs periodic assessments of program success.
Establish regular status meeting times with internal and external stakeholders.
Facilitate status meetings shall be used to review project plans, status of deliverables, constraints and risks.
Clear, effective verbal and written communication skills including the ability to actively listen, problem solve, and communicate effectively with both technical and business users
Ability to learn quickly and adapt to a changing environment; proactive in seeking out information when necessary and proposing solutions.
Requires a BA/BS and minimum of 5 years external client facing experience in program/project management; or any combination of education and experience, which would provide an equivalent background.
Graduate degree preferred.
Project management certification strongly preferred.
3+ years’ experience as a Program Manager
Skilled communicator and team player.
Strong working knowledge of Microsoft Office, including Microsoft Project.
Success in managing multiple, large IT Projects simultaneously.
Deep understanding of and ability to manage Project and Software Development Life Cycle(s) using both Agile and Waterfall methodologies.
Agile certification highly recommended.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.