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Anthem, Inc. Manager II Clinical Field Operations in Hialeah Gardens, Florida


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Aspire, a proud member of the Anthem, Inc. family of companies, it’s a powerful combination. It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.

Aspire is a proven care delivery model for the highest-risk. We are a team of committed clinicians and business leaders passionate about transforming American healthcare delivery. We build and lead integrated, multi-disciplinary clinical teams to care for the most complex patients. We strive for excellence and have achieved significant and measurable improvement in total cost of care, clinical outcomes, and experience. As an Anthem subsidiary, we benefit from the scale and resources one of America’s largest managed healthcare organizations.

Note: This person can be located anywhere in Florida.

As a Clinical Field Operations Manager, responsibilities include, but are not limited to:

  • Own responsibility for attaining clinical performance goals including hospitalization reduction, goals of care discussion, and home visit goals.

  • Provide day-to-day oversight and management of all clinical staff in the market.

  • Lead professional development and education efforts for a growing team of palliative care clinicians (NP, PA, SW, RN) including supervising training, performing ride-along visits with staff, mentoring/coaching staff, and implementing performance improvement plans for team members as needed.

  • Communicate performance feedback to palliative care clinicians regularly, including through twice annual performance reviews.

  • Lead a weekly interdisciplinary team (IDT) meeting focused on creating a positive team culture, discussing high-risk patients, providing clinical education and discussing operational needs.

  • Establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, support staff, and patients/families

  • Assist with clinician recruitment, onboarding, and training.

  • Assist the Vice President of Operations with education and outreach efforts to primary care physicians and specialists.

  • Assist the Vice President of Operations with health plan communication and coordination.

  • Assist the corporate clinical leadership team with development and implementation of new policies and processes.

  • Make as-needed urgent visits to acutely ill patients (please refer to general direct patient care responsibilities).

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.


A successful candidate will have previous supervisory or management experience (Required).

Nurse Practitioner (preferred)

Previous experience in home care, hospice, palliative care, or geriatrics strongly preferred; other complex patient health care experience also beneficial.


Must have or be eligible for appropriate APP licensure.

DEA possession or eligibility (Required).

Must have reliable automobile, valid driver’s license and minimum state required liability auto insurance; APPs travel in personal vehicle with reimbursement for mileage

For Nurse Practitioner:

Graduate of an approved Nurse Practitioner program (Required)

For Physician Assistant:

Graduate of a Physician Assistant program accredited by the Accreditation Review Commission on Education for the Physician Assistant (ARC-PA) (Required)

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.