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Anthem, Inc. Community Health Worker in El Paso, Texas


SHIFT: Day Job

SCHEDULE: Full-time

Location: 512 W. Rosedale Street, Fort Worth, TX 76104

Hours: Monday-Friday (Days)

Responsible for serving as a liaison/connector between the patient, care team, and the community. Helps to bridge conversations with patients and remove barriers that prevent them from accessing health and social services. Conducts telephonic and/or face-to-face outreach to panel of patients for appointment scheduling, needs assessment, and care gap closure. Primary duties may include, but are not limited to: • Meets patient in clinic, facility or at home to help identify social determinants of health impacting patient’s health and general well-being. Collaborates with social worker and/or care manager to develop action plan. • Develops trusting relationship with patients by providing support and advocacy to help achieve health goals. • Assists patients in accessing health-related services and community resources, such as specialist appointments and assistance with enrollment forms. • Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed. • Documents interactions with patients and on behalf of patients in medical record. • Attends meetings as required. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.


• Requires a High School diploma or GED; experience utilizing electronic medical record; 1 year of experience in a healthcare, community-based, or social work environment; or any combination of education and experience, which would provide an equivalent background. Bilingual preferred. Certified Community Health Worker preferred. Travel may be required.