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Anthem, Inc. Director of Clinical Quality Management in Cerritos, California


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At CareMore, a proud member of the Anthem, Inc. family of companies, it’s a powerful combination. It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.

CareMore is a proven care delivery model for the highest-risk. We are a team of committed clinicians and business leaders passionate about transforming American healthcare delivery. We build and lead integrated, multi-disciplinary clinical teams to care for the most complex patients. We strive for excellence and have achieved significant and measurable improvement in total cost of care, clinical outcomes, and experience. As an Anthem subsidiary, we benefit from the scale and resources one of America’s largest managed healthcare organizations.

Responsible for overseeing the development of quality improvement strategies for the enterprise and/or clinical program development for population-based clinical quality measures. Primary duties may include, but are not limited to:

Directs the development of a national quality plan and the integration of quality into the overall business process.

Evaluates industry best practices, medical research, and other resources to develop clinical programs and tools which facilitate and support quality, cost-effective care.

  • Develops and implements an annual plan detailing the strategies, programs and tools to be implemented.

  • Assures compliance with corporate QI work plans.

  • Assures that all QI activities are relevant to the needs of targeted population.

  • Maintains documentation of research programs to meet regulatory and Accreditation Standards.

  • Provides oversight to assure accurate and complete quantitative analysis of clinical data and presentation of results of data analysis.

  • Tracks program performance and results.

  • Works with both internal and external customers to promote understanding of health services activities and objectives and to prioritize projects according to corporate, regional, and departmental goals.

  • Hires, trains, coaches, counsels, and evaluates performance of direct reports.


  • Requires a BA/BS in a clinical or health care field (i.e. nursing, epidemiology, health sciences);

  • 5 years of management experience in a health care environment; or any combination of education and experience, which would provide an equivalent background.

  • MS or advanced degree in a health care related field (i.e. nursing, health education) or business preferred.

  • Previous experience working with NCQA, and HEDIS preferred.


We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.